  {"id":21056,"date":"2019-08-21T08:30:00","date_gmt":"2019-08-21T07:30:00","guid":{"rendered":"https:\/\/benefex-dev.local\/en\/2019\/08\/21\/the-importance-of-effective-communication\/"},"modified":"2019-08-21T08:30:00","modified_gmt":"2019-08-21T07:30:00","slug":"the-importance-of-effective-communication","status":"publish","type":"post","link":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/","title":{"rendered":"Effective Communication: Why It&#8217;s So Important"},"content":{"rendered":"<p style=\"font-size: 20px; text-align: center;\"><em><span style=\"font-family: arial, helvetica, sans-serif; color: #000000;\">\u201cTrust is the glue of life. It&#8217;s the most essential ingredient in effective communication. It&#8217;s the foundational principle that holds all relationships.\u201d<\/span><\/em><\/p>\n<p><!--more--><\/p>\n<p style=\"font-size: 20px; text-align: center;\"><span style=\"font-family: arial, helvetica, sans-serif; color: #000000;\">&#8211; Stephen Covey<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Effective communication is crucial to every workplace. Creating an environment where there is open communication leads to fewer misunderstandings and creates greater transparency.<\/span><\/p>\n<h2>Why is Communication Important?<\/h2>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Put simply, internal communication helps bind your organization together. It connects departments and teams in the workplace and ensures that every employee is up to date, on the same page, and aware of company happenings and changes.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Internal communication is a platform where employees should feel safe and welcome to ask questions and make suggestions.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">A Forbes article titled <a href=\"https:\/\/www.forbes.com\/sites\/forbescoachescouncil\/2018\/09\/10\/the-five-cs-of-effective-communication\/#214442c720c8\" rel=\"noopener\" target=\"_blank\"><em>The Five Cs of Effective Communication<\/em><\/a>, accurately describes the alternative: \u201cWhen we don\u2019t feel heard at work, where we usually spend most of our waking hours, we can become incredibly frustrated, judgmental and apt to misinterpret situations way more often. It can lead to breakdowns and unengaged employees or leaders if they don\u2019t feel valued and respected.\u201d&nbsp;<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img decoding=\"async\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2798830\/All%20Markets\/Blog%20images\/why-is-internal-communication-so-important.jpg\" alt=\"why-is-internal-communication-so-important\" width=\"1000\" style=\"width: 1000px; margin: 30px 0px 0px;\"><\/span><\/p>\n<h2>The Differences Between Generations<\/h2>\n<p style=\"text-align: center; font-size: 18px;\"><span style=\"font-family: arial, helvetica, sans-serif; color: #000000;\"><br \/><span style=\"font-size: 20px;\"><em>\u201cThe way we communicate with others and <\/em><\/span><\/span><br \/><span style=\"font-size: 20px;\"><em><span style=\"font-family: arial, helvetica, sans-serif; color: #000000;\">with ourselves ultimately determines <\/span><\/em><\/span><br \/><span style=\"font-family: arial, helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 20px;\"><em>the quality of our lives.\u201d<\/em><\/span> <br \/><\/span><br \/><span style=\"font-family: arial, helvetica, sans-serif; color: #000000;\">&#8211; Anthony Robbins<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Each generation has its own communication preferences. Therefore, knowing how to communicate and to who is very important, especially when your company has multiple offices and has multiple generations working side by side.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">You can learn a lot by knowing how each generation prefers to receive information. This means knowing what platform each generation prefers using (e.g. push notifications vs email), how frequent communication should be, and what kind of message to send each target group. <\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Younger employees, for example, believe that communication should be regular and that their employer should be transparent in everything that\u2019s happening with the company. Additionally, studies show that the younger workforce \u2013 especially Generation Z &#8211; want more collaboration, more transparency and more feedback. <\/span><\/p>\n<h2>Listen and Learn<\/h2>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">It\u2019s important to create a culture of inclusion where sharing your opinion isn\u2019t just OK but highly encouraged. Ask your employees for input. What do they want? What are their ideas?<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">By welcoming and encouraging your employees\u2019 ideas, you can cultivate a culture of appreciation, openness, and inclusion. Internal communication should never be one-sided or a monologue; successful communication is always a two-way conversation. Listening is a critical element of communication. <\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Listening not only shows respect but allows you, as an employer, to discover any issues you may need to address. <img decoding=\"async\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2798830\/All%20Markets\/Blog%20images\/listening-is-a-critical-element-of-communication.jpg\" alt=\"listening-is-a-critical-element-of-communication\" width=\"1000\" style=\"width: 1000px; margin: 30px 0px 0px;\"><\/span><\/p>\n<h2>Creating Engagement<\/h2>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><a href=\"https:\/\/www.gallup.com\/workplace\/236570\/employees-lot-managers.aspx\" rel=\"noopener\" target=\"_blank\">Gallup has found<\/a> that consistent communication &#8211; whether it occurs in person, over the phone or electronically \u2013 is connected to higher levels of engagement. Gallup\u2019s research found that employees whose managers hold regular meetings with them are almost three times as likely to be engaged as employees whose managers do not hold regular meetings with them.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Additionally, Gallup finds that managers who use a combination of face-to-face, phone and electronic communication are the most successful in engaging their employees.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Want to learn more about the importance of internal communication? Download your copy of Benify\u2019s e-book <a href=\"https:\/\/info.benify.com\/the-power-of-communication\" rel=\"noopener\" target=\"_blank\"><em>The Power of Communication<\/em><\/a>.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"> {{cta(&#8216;bfe72217-4540-4234-9a34-f0bfbd478dfc&#8217;,&#8217;justifycenter&#8217;)}}<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cTrust is the glue of life. It&#8217;s the most essential ingredient in effective communication. It&#8217;s the foundational principle that holds all relationships.\u201d<\/p>\n","protected":false},"author":17,"featured_media":21021,"comment_status":"closed","ping_status":"open","sticky":false,"template":"tpl.news-post.php","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[796,730],"tags":[798,734],"class_list":["post-21056","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-communication","category-employee-engagement","tag-employee-communication","tag-employee-engagement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Effective Communication: Why It&#039;s So Important<\/title>\n<meta name=\"description\" content=\"Effective employee communication is vital to every organization; connecting departments, teams and ensuring that every employee is informed. Learn more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Effective Communication: Why It&#039;s So Important\" \/>\n<meta property=\"og:description\" content=\"Effective employee communication is vital to every organization; connecting departments, teams and ensuring that every employee is informed. Learn more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/\" \/>\n<meta property=\"og:site_name\" content=\"Benifex\" \/>\n<meta property=\"article:published_time\" content=\"2019-08-21T07:30:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jonny Wright\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jonny Wright\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/\"},\"author\":{\"name\":\"Jonny Wright\",\"@id\":\"https:\/\/benifex.com\/en\/#\/schema\/person\/436b303293df43e733cb0148b1634d19\"},\"headline\":\"Effective Communication: Why It&#8217;s So Important\",\"datePublished\":\"2019-08-21T07:30:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/\"},\"wordCount\":533,\"image\":{\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg\",\"keywords\":[\"Employee Communication\",\"Employee Engagement\"],\"articleSection\":[\"Employee Communication\",\"Employee Engagement\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/\",\"url\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/\",\"name\":\"Effective Communication: Why It's So Important\",\"isPartOf\":{\"@id\":\"https:\/\/benifex.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg\",\"datePublished\":\"2019-08-21T07:30:00+00:00\",\"author\":{\"@id\":\"https:\/\/benifex.com\/en\/#\/schema\/person\/436b303293df43e733cb0148b1634d19\"},\"description\":\"Effective employee communication is vital to every organization; connecting departments, teams and ensuring that every employee is informed. Learn more.\",\"breadcrumb\":{\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#primaryimage\",\"url\":\"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg\",\"contentUrl\":\"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg\",\"width\":1000,\"height\":667},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/benifex.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Effective Communication: Why It&#8217;s So Important\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/benifex.com\/en\/#website\",\"url\":\"https:\/\/benifex.com\/en\/\",\"name\":\"Benifex\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/benifex.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/benifex.com\/en\/#\/schema\/person\/436b303293df43e733cb0148b1634d19\",\"name\":\"Jonny Wright\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/74e99eb22d6d2ffd9abd8c36ee8c789672dae0ba9983fa5d8f5d99c5708cbefa?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/74e99eb22d6d2ffd9abd8c36ee8c789672dae0ba9983fa5d8f5d99c5708cbefa?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/74e99eb22d6d2ffd9abd8c36ee8c789672dae0ba9983fa5d8f5d99c5708cbefa?s=96&d=mm&r=g\",\"caption\":\"Jonny Wright\"},\"url\":\"https:\/\/benifex.com\/en\/author\/jonnyadigi-co-uk\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Effective Communication: Why It's So Important","description":"Effective employee communication is vital to every organization; connecting departments, teams and ensuring that every employee is informed. Learn more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/","og_locale":"en_GB","og_type":"article","og_title":"Effective Communication: Why It's So Important","og_description":"Effective employee communication is vital to every organization; connecting departments, teams and ensuring that every employee is informed. Learn more.","og_url":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/","og_site_name":"Benifex","article_published_time":"2019-08-21T07:30:00+00:00","og_image":[{"width":1000,"height":667,"url":"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg","type":"image\/jpeg"}],"author":"Jonny Wright","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Jonny Wright","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#article","isPartOf":{"@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/"},"author":{"name":"Jonny Wright","@id":"https:\/\/benifex.com\/en\/#\/schema\/person\/436b303293df43e733cb0148b1634d19"},"headline":"Effective Communication: Why It&#8217;s So Important","datePublished":"2019-08-21T07:30:00+00:00","mainEntityOfPage":{"@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/"},"wordCount":533,"image":{"@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#primaryimage"},"thumbnailUrl":"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg","keywords":["Employee Communication","Employee Engagement"],"articleSection":["Employee Communication","Employee Engagement"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/","url":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/","name":"Effective Communication: Why It's So Important","isPartOf":{"@id":"https:\/\/benifex.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#primaryimage"},"image":{"@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#primaryimage"},"thumbnailUrl":"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg","datePublished":"2019-08-21T07:30:00+00:00","author":{"@id":"https:\/\/benifex.com\/en\/#\/schema\/person\/436b303293df43e733cb0148b1634d19"},"description":"Effective employee communication is vital to every organization; connecting departments, teams and ensuring that every employee is informed. Learn more.","breadcrumb":{"@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#primaryimage","url":"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg","contentUrl":"https:\/\/benifex.com\/wp-content\/uploads\/sites\/5\/2026\/03\/why-is-internal-communication-so-important.jpg","width":1000,"height":667},{"@type":"BreadcrumbList","@id":"https:\/\/benifex.com\/en\/the-importance-of-effective-communication\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/benifex.com\/en\/"},{"@type":"ListItem","position":2,"name":"Effective Communication: Why It&#8217;s So Important"}]},{"@type":"WebSite","@id":"https:\/\/benifex.com\/en\/#website","url":"https:\/\/benifex.com\/en\/","name":"Benifex","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/benifex.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/benifex.com\/en\/#\/schema\/person\/436b303293df43e733cb0148b1634d19","name":"Jonny Wright","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/74e99eb22d6d2ffd9abd8c36ee8c789672dae0ba9983fa5d8f5d99c5708cbefa?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/74e99eb22d6d2ffd9abd8c36ee8c789672dae0ba9983fa5d8f5d99c5708cbefa?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/74e99eb22d6d2ffd9abd8c36ee8c789672dae0ba9983fa5d8f5d99c5708cbefa?s=96&d=mm&r=g","caption":"Jonny Wright"},"url":"https:\/\/benifex.com\/en\/author\/jonnyadigi-co-uk\/"}]}},"lang":"en","translations":{"en":21056},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/posts\/21056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/comments?post=21056"}],"version-history":[{"count":0,"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/posts\/21056\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/media\/21021"}],"wp:attachment":[{"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/media?parent=21056"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/categories?post=21056"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/benifex.com\/en\/wp-json\/wp\/v2\/tags?post=21056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}